Privacy Policy

Last updated: June 16, 2026

1. Introduction

This Privacy Policy explains how SyeniteLabs collects, uses, stores, and protects personal data when you visit our website, contact us, submit a form, request information, or use our services.

SyeniteLabs is based in Greece and may process personal data under applicable Greek and European Union data protection laws, including the General Data Protection Regulation (GDPR).

2. Who We Are

SyeniteLabs provides artificial intelligence, GEO, computer vision, speech-to-speech AI agent, automation, workflow, web platform, dashboard, and web development services.

Contact details:

• Website: https://syenitelabs.com
• Address: Parmenidou 4, Thessaloniki 543 52, Greece
• Phone: +30 231 231 6385
• Email: [insert your business email]

3. Personal Data We Collect

We may collect the following categories of personal data:

Contact form data

• First name;
• Last name;
• Email address;
• Phone number;
• Subject;
• Message content;
• Any other information you choose to submit.

Business enquiry data

• Company or project details;
• Business requirements;
• Technical requirements;
• Website, workflow, system, or AI use-case information;
• Files, links, documents, or other materials you provide.

Technical website data

• IP address;
• Browser type and version;
• Device type;
• Operating system;
• Pages visited;
• Date and time of visit;
• Referring website or source;
• Cookie and similar technology data, where applicable.

4. How We Use Personal Data

We may use personal data to:

• Respond to enquiries and contact requests;
• Prepare proposals, quotes, audits, consultations, or service plans;
• Deliver AI, automation, computer vision, GEO, web development, or digital system services;
• Communicate with clients and prospects;
• Operate, maintain, secure, and improve the website;
• Prevent spam, fraud, abuse, and unauthorized access;
• Comply with legal, tax, accounting, and regulatory obligations;
• Protect our legal rights and business interests.

5. Legal Bases for Processing

Where GDPR applies, we process personal data under one or more of the following legal bases:

• Consent: when you submit a form, agree to cookies, or request communication;
• Contract: when processing is necessary to provide requested services or take steps before entering into a contract;
• Legal obligation: when processing is required for tax, accounting, regulatory, or legal compliance;
• Legitimate interests: when processing is necessary for website security, business communication, service improvement, fraud prevention, or internal administration, provided your rights do not override those interests.

6. Contact Forms

When you submit a contact form, we use the information you provide to respond to your request and manage the enquiry. Do not submit sensitive personal data unless specifically requested and necessary.

7. AI and Client Project Data

If you provide information for an AI, automation, computer vision, workflow, dashboard, or web development project, we may process that information to assess, design, develop, test, and deliver the requested service.

Clients are responsible for ensuring they have the right to provide any personal data, business data, images, documents, recordings, datasets, system access, or other materials to SyeniteLabs.

8. Cookies and Similar Technologies

We may use cookies and similar technologies to operate the website, remember preferences, improve performance, protect the site, and measure usage where applicable.

For more information, see our Cookie Policy.

9. Sharing Personal Data

We do not sell personal data.

We may share personal data with trusted service providers where necessary, including:

• Website hosting providers;
• Email and communication providers;
• Security and spam-prevention tools;
• Analytics providers, if used;
• Cloud storage and productivity tools;
• AI, automation, API, and technical infrastructure providers where required for a project;
• Professional advisers, accountants, or legal advisers;
• Authorities where required by law.

10. International Transfers

Some service providers may process data outside Greece or the European Economic Area. Where required, we use appropriate safeguards such as adequacy decisions, contractual safeguards, or other lawful transfer mechanisms.

11. Data Retention

We keep personal data only for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to enquiries, providing services, maintaining business records, complying with legal obligations, resolving disputes, and enforcing agreements.

Typical retention periods may include:

• Contact enquiries: retained for as long as needed to handle the enquiry and follow-up;
• Client records: retained for the duration of the relationship and any required legal, tax, or accounting period;
• Technical logs: retained for a limited period for security and maintenance;
• Cookie data: retained according to the cookie type and settings described in the Cookie Policy.

12. Security

We use reasonable technical and organizational measures to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure. No website, email, system, or online transmission is completely secure.

13. Your Rights

Depending on applicable law, you may have the right to:

• Access your personal data;
• Correct inaccurate or incomplete data;
• Request deletion of your data;
• Restrict or object to processing;
• Request data portability;
• Withdraw consent where processing is based on consent;
• Lodge a complaint with a data protection authority.

To exercise your rights, contact us using the details below.

14. Children

Our website and services are intended for business and professional use. We do not knowingly collect personal data from children.

15. Third-Party Links

Our website may contain links to third-party websites, platforms, or social media pages. We are not responsible for the privacy practices, content, or security of third-party websites.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date.

17. Contact

For privacy questions or requests, contact:

SyeniteLabs
Parmenidou 4, Thessaloniki 543 52, Greece
Phone: +30 231 231 6385
Email: [email protected]