Terms & Conditions
Last updated: June 16, 2026
1. Introduction
These Terms & Conditions govern your use of the SyeniteLabs website and any enquiries, consultations, proposals, services, or digital products provided by SyeniteLabs.
By accessing this website or contacting SyeniteLabs, you agree to these Terms. If you do not agree, you should not use this website or request services through it.
2. About SyeniteLabs
SyeniteLabs provides artificial intelligence, GEO, computer vision, speech-to-speech AI agent, automation, workflow, web platform, dashboard, and web development services.
Contact details:
- Website: https://syenitelabs.com
- Address: Parmenidou 4, Thessaloniki 543 52, Greece
- Phone: +30 231 231 6385
- Email: [email protected]
3. Website Use
You may use this website for lawful purposes only. You must not use the website in any way that could damage, disable, overload, interfere with, or impair the website, its security, or its availability.
You must not attempt to gain unauthorized access to any part of the website, server, database, form, account, or system connected to SyeniteLabs.
4. Services
SyeniteLabs may provide services including, but not limited to:
- GEO and AI visibility audits;
- AI visibility infrastructure and semantic architecture;
- Computer vision systems and monitoring dashboards;
- Speech-to-speech AI agents;
- Custom AI agents and workflow automation;
- Document intelligence and internal knowledge agents;
- Websites, web platforms, dashboards, ecommerce systems, and custom web applications.
Any service timeline, scope, deliverable, payment schedule, or support commitment must be agreed separately in writing through a proposal, contract, invoice, statement of work, or other written agreement.
5. No Guaranteed Outcomes
SyeniteLabs aims to provide high-quality digital and AI solutions. However, we do not guarantee specific commercial results, rankings, visibility outcomes, AI answer placements, citations, sales, revenue, leads, search performance, or platform adoption.
AI systems, search engines, third-party platforms, APIs, model outputs, and recommendation systems may change over time and are outside SyeniteLabs’ full control.
6. Client Responsibilities
Clients are responsible for providing accurate information, materials, access, approvals, feedback, brand assets, technical documentation, and any required permissions needed for the delivery of services.
Clients are responsible for ensuring that any materials they provide do not infringe third-party rights, violate laws, or contain unlawful, misleading, confidential, or restricted content unless appropriate authorization exists.
7. AI, Automation, and Technical Limitations
AI, automation, computer vision, and software systems may produce errors, incomplete outputs, false positives, false negatives, latency, downtime, or unexpected behavior. Any deployment involving operational, customer-facing, safety-sensitive, financial, legal, medical, or high-risk decisions should include appropriate human review and safeguards.
SyeniteLabs does not provide legal, medical, financial, or safety-critical advice unless explicitly agreed in a separate written contract with qualified professional review.
8. Payments and Invoices
Fees, deposits, payment schedules, taxes, and billing terms are defined in the relevant proposal, invoice, or service agreement.
Unless otherwise agreed in writing, work may be paused or withheld if payment is late or incomplete.
9. Intellectual Property
Unless otherwise agreed in writing, SyeniteLabs retains ownership of its pre-existing methods, frameworks, templates, know-how, software components, workflows, documentation structures, design systems, and internal tools.
After full payment, the client receives the rights to use the final agreed deliverables for their business purposes, subject to any third-party licenses, open-source licenses, platform terms, API terms, or other restrictions that apply.
10. Third-Party Services
Some services may rely on third-party platforms, APIs, software, hosting providers, analytics tools, communication tools, AI model providers, payment processors, or other vendors.
SyeniteLabs is not responsible for outages, pricing changes, policy changes, data processing practices, security incidents, or service limitations caused by third-party providers.
11. Website Content
The information on this website is provided for general informational and marketing purposes. We may update, remove, or change website content at any time without notice.
We do not guarantee that the website will always be available, secure, error-free, or free from technical issues.
12. Limitation of Liability
To the maximum extent permitted by law, SyeniteLabs is not liable for indirect, incidental, consequential, special, punitive, or business-loss damages, including loss of profits, revenue, data, opportunity, goodwill, or business interruption.
Nothing in these Terms excludes liability where such exclusion is not permitted by applicable law.
13. Privacy
Your use of the website is also governed by our Privacy Policy and Cookie Policy.
14. Changes to These Terms
We may update these Terms from time to time. The updated version will be posted on this page with a revised “Last updated” date.
15. Governing Law
These Terms are governed by the laws of Greece, unless mandatory consumer protection or data protection laws provide otherwise.
16. Contact
For questions about these Terms, contact SyeniteLabs at:
SyeniteLabs
Parmenidou 4, Thessaloniki 543 52, Greece
Phone: +30 231 231 6385
Email: [email protected]
